+1(833)-3-XCALLY info@XCallyUSA.com

Discover the Asterisk™

Call Center Software Features

XCALLY is integrated with Asterisk™ to provide a powerful CTI System for your Call Center!

Our Call Center solution is designed to let you manage at best Agents, Queues, PBX Extensions and more.

Contact Center Multilevel Dispositions

Agents can login to their Queues, manage multiple Status and perform different Tasks, according to their assigned Skills, usingthe Windows Motion Phonebar, the WebRTC or external phones.

Admin and Supervisors can monitor in Realtime all the activities taking place in the Voice Channel queues and eventually change their configuration and workflow in realtime. They can check also the Agents status and eventually modify it.

Contact Center Multilevel Dispositions

Main Features.


Define Agents, Telephones, Users and their Permissions.

Call recording

Enable Call Recording (automatic or manual) in .wav or .gsm format.

Call history

Enable Call Recording (automatic or manual) in .wav or .gsm format.


Group Agents in Queues, for example by skills and services.

Call transfer

Use blind, attended or warm transfer.

Agent presence

Use blind, attended or warm transfer.


Automatically route calls according to rules and strategies.

Call monitoring

Listen, download and rate Recordings for Quality monitoring.

Whisper & Barge in

Listen, download and rate Recordings for Quality monitoring.


Register your VOIP provider for inbound and outbound calls.

Call analytics

Analyze performances using custom or ready to use reports.


Use Voicemail application to let a caller leave a voice message.

The Voice channel is included in all the XCALLY Plans:
Contact us to Schedule a live Demo!

The best Omnichannel Software for cutting edge Companies.

Fill in the form to schedule a live a demo session and let one of our experts answer all of your questions while enjoying a product tour.  Just fill out the form, so we can connect with you.

Alternatively, you can contact us by email o or phone using the down below information:


2645 Executive Park Dr., Ste 319. Weston FL 33331.
Email: info@XCallyUSA.com
Tel: +1(833)-3-XCALLY