+1(833)-3-XCALLY info@XCallyUSA.com

Plans

XCally offers plans (license editions) to fit the needs of any Contact Center.  We provide services based on the number of concurrent agents.  Our business plan allows for Software As Service and Lifetime Licenses.

Add-ons

User Accounts

Admin or supervisor accounts useful to manage the assigned agents, queues, channels and modules (i.e. analytics, realtime).

PBX extensions

Corporate or Business extensions add-on.  Mostly used for administrative purposes.

Extra IVR channels

Concurrent channels used by Cally Square IVR applications (i.e. inbound IVR calls, outbound IVR campaigns, etc).

Extra Chat sessions

Concurrent sessions used by the Chat application (agents and/or bots).

WebRTC

A webphone integration for the XCALLY Desktop web interface.  Convert any web browser into a workstastion. 

Screen Recording

An add-on to allow agent’s screen recording once calls are connected. Recordings may be uploaded to a central repository.

Vidaoo Video

Allow agents to engage in video calls with optional screen sharing and call recording.

WhatsApp Connector

WhatsApp as a channel in XCALLY. Connect to your favorite social messaging platform.

Want to discover more?